Shipping & Return
Shipping Policy
Shipping Area
We currently ship to the 48 contiguous United States only.
❌ We do not ship to Alaska, Hawaii, Puerto Rico, Guam, or the U.S. Virgin Islands.
Delivery Time
-
Processing: 1–3 business days
-
Shipping: 3–6 business days
-
Total: 4–8 business days (excluding weekends and holidays)
Carriers
Orders are shipped from our U.S. warehouses via UPS, USPS, FedEx, or Amazon Logistics.
Shipping Fees
✅ Free standard shipping on all U.S. orders. No hidden charges.
Taxes
All applicable sales taxes are included at checkout.
Return & Refund Policy
Return Eligibility
-
Returns accepted within 30 days of delivery.
-
Items must be unused, uninstalled, and in original packaging.
-
Proof of purchase is required.
Non-Returnable Items
-
Clearance/final-sale products
-
Items damaged due to misuse or improper installation
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Process
-
Contact info@tunedworks.com with your order number and reason for return.
-
Receive RMA and return instructions.
-
We will notify you once your return is received and inspected.
Refunds
-
Refunds are issued within 5–10 business days to the original payment method.
-
Product cost will be refunded.
-
Shipping fees (if any) are non-refundable.
-
No restocking fees.
Exchanges
Defective or incorrect items will be replaced at no additional cost.
📞 Contact Us
TunedWorks LLC
32 North Gould Street, Ste 100 Unit 156
Sheridan, WY 82801
United States
📧 info@tunedworks.com
📞 +1 (626) 225-6085