At TunedWorks, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase our products, or interact with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase or create an account.

  • Technical Information: IP address, browser type, device information, and browsing activity collected through cookies or similar technologies.

  • Communication Records: Any messages, emails, or customer service interactions you have with us.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Provide customer support and respond to inquiries.

  • Improve our products, services, and website experience.

  • Send you updates, promotions, or relevant product information (you can unsubscribe at any time).

  • Comply with legal requirements and prevent fraudulent activity.

3. How We Protect Your Information

We use industry-standard encryption, secure payment gateways, and restricted data access to safeguard your information. While no system is 100% secure, we take every reasonable step to protect your data from unauthorized access or misuse.

4. Sharing Your Information

We do not sell your personal information. We may share your data only with:

  • Trusted service providers (e.g., payment processors, shipping carriers) who help us operate our business.

  • Law enforcement or legal authorities when required by law.

5. Cookies and Tracking Technologies

We use cookies to:

  • Keep your shopping cart updated.

  • Remember your preferences.

  • Analyze site traffic to improve performance.
    You can disable cookies in your browser settings, but some site features may not work properly.

6. Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you.

  • Request corrections or deletion of your information.

  • Opt-out of marketing emails and targeted advertising.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

8. Contact Us

If you have questions about our Privacy Policy or data practices, contact us at:

TunedWorks Customer Support
📧 Email: support@tunedworks.com